ITIL Operational Support and Analysis (OSA)

ITIL Zone has prepared for you a unique online course brings to light the information on the IT Infrastructure Library and IT Service Management in a simple and understandable way. 

You need to hold the ITIL Foundation certificate to be able to sit the ITIL Intermediate OSA on-line exam!

ITIL Intermediate

ATO Experts Ltd.


ITIL Operational Support and Analysis course content:

Accredited courseware by Peoplecert

ITIL Operational Support and Analysis online course 180 days extended access

PDF Guidelines + free email updates for 1 year

2 Official MOCK Exams

10% Lifetime discount for your colleagues and for any ITIL courses provided by ITIL Zone in future (exams excluded).

ITIL Operational Support and Analysis Exam (Peoplecert), on-line invigilation - e-certificate